Welcome to CleaningWizard.ca! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms.
1. Services
CleaningWizard.ca provides professional cleaning services, including residential, commercial, move-in/move-out, and post-construction cleaning. Service availability may vary based on location.
2. Booking and Payments
- All bookings must be made in advance through our website, phone, or email.
- Payments must be made before or upon service completion unless otherwise agreed.
- We accept [list accepted payment methods].
- Cancellations or rescheduling must be done at least 24 hours before the scheduled service. Late cancellations may be subject to a fee.
3. Service Guarantee & Liability
- We strive to provide high-quality cleaning services. If you are unsatisfied, you must notify us within 24 hours for a re-clean.
- We are not liable for pre-existing damages or issues in your property.
- Clients must secure fragile, valuable, or sensitive items before service begins.
4. Access to Property
- The client must provide safe access to the property at the scheduled service time.
- If our cleaners cannot access the property, a cancellation fee may apply.
5. Health & Safety
- Our cleaners follow strict health and safety protocols.
- We reserve the right to refuse service if the environment is unsafe or hazardous.
6. Changes to Services & Pricing
- Prices and service offerings are subject to change. Any changes will be communicated in advance.
7. Privacy Policy
- Your personal information is handled securely and will not be shared with third parties, except as required to provide our services.
8. Termination of Services
- We reserve the right to refuse or terminate services at our discretion in cases of misconduct, non-payment, or unsafe conditions.
9. Governing Law
- These terms are governed by the laws of canada.
For any questions or concerns, please contact us at cleanningwizardinc@gmail.com